At Tender Support, safeguarding your privacy and ensuring the security of your data are our top priorities. We only utilize the information we collect about you for two primary purposes: to deliver the expected service levels as a provider and to furnish you with notifications, news, and alerts tailored to your interests.

Voluntary Information Submission

By signing up for and utilizing our Services, consulting with our team, emailing us, or engaging with us in any manner, you voluntarily provide us with information that we collect.

We do not share your contact details with other organizations unless you provide explicit consent.

Cookies and tracking

We employ third-party technology to track visitor behavior patterns on our site; however, no personal identifying information is collected or stored in connection with these activities.

Information from other sources

From time to time, we may gather information about you from third-party sources, including public databases like Contracts Finder and Tenders Electronic Daily, social media platforms, third-party data providers, and our joint marketing partners. We take steps to ensure that these third parties are legally permitted or required to disclose such information to us.

We prioritize your privacy and will not share your contact details with other organizations unless you provide consent. The information we may collect includes:

• Company name
• Contact person within the company
• Telephone number
• Email address.

We never collect sensitive information about you without your explicit consent. The data we retain is kept accurate and up to date. You have the right to verify the information we hold about you by contacting us via email. If any inaccuracies are found, we will promptly correct them.

Please note: For training purposes and as part of client interviews, all incoming and outgoing telephone calls are recorded.

Data breaches

In the event of a data breach, we are committed to complying with our obligations under applicable data protection laws as necessary.