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Frequently Asked Question

You have come to the right place if you have any questions regarding TenderMitra.

Can I participate in government tenders ?

Yes, every registered entrepreneur can participate in government tenders.

How I can submit my tender ?

You can submit your Tender documents and rate through a particular tendering website. Tendering is offline as well as online process but nowadays most of tendering process is online.

Can I register my self on GeM portal ?

Yes any entrepreneur can register themselves on GeM portal as a seller and participate in government tenders.

What is GeM?

GeM is a government portal named as Government E-marketplace where you can sell your products to government.

I forgot my password to access Tender portal, how can I reset it?

Please follow following steps to reset your password on Tender portal: 1. Kindly visit https://gem.gov.in/ and click on Login, 2. Click on "Forgot your Password" link, 3. Enter your User Id, kindly note that User Id is case sensitive, 4. Type the Characters displayed in the captcha box, press SUBMIT, 5. An E-mail will be sent to your registered E-mail ID with link to Reset password, 6. Click on Reset Link in your E-mail, and Enter new password and confirm the same, Press SUBMIT. Kindly note that your Password must be of 8-20 characters- 1 upper case letter, 1 lower case letter, number, and a special character.

How is vendor rating calculated?

Vendor rating is calculated on the basis of five Parameters as defined in the Vendor Rating Policy. The Five Parameters are:

  • Reliability of the Seller/Service Provider
  • Quality of the Delivery
  • Coverage of the Products in

What should I do, when "Key Person" validation fails?

"Key Person" validation fails, when user's "Aadhaar Name" & "Name of Authorized person in the Income Tax Return(ITR)"are different e.g. If "Aadhaar Name" used during registration is Mr. A and Company/ Firm ITR signing Authority's Name is Mr. B, then validation will fail. As per

How is vendor rating calculated?

Vendor rating is calculated on the basis of five Parameters as defined in the Vendor Rating Policy. The Five Parameters are:

  • Reliability of the Seller/Service Provider
  • Quality of the Delivery
  • Coverage of the Products in

What should I do, when "Key Person" validation fails?

"Key Person" validation fails, when user's "Aadhaar Name" & "Name of Authorized person in the Income Tax Return(ITR)"are different e.g. If "Aadhaar Name" used during registration is Mr. A and Company/ Firm ITR signing Authority's Name is Mr. B, then validation will fail. As per

How is vendor rating calculated?

Vendor rating is calculated on the basis of five Parameters as defined in the Vendor Rating Policy. The Five Parameters are:

  • Reliability of the Seller/Service Provider
  • Quality of the Delivery
  • Coverage of the Products in

What should I do, when "Key Person" validation fails?

"Key Person" validation fails, when user's "Aadhaar Name" & "Name of Authorized person in the Income Tax Return(ITR)"are different e.g. If "Aadhaar Name" used during registration is Mr. A and Company/ Firm ITR signing Authority's Name is Mr. B, then validation will fail. As per